PRIVACY POLICY

At ACR Training Limited we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly. For the purpose of the Data Protection Act 1998 our data controller is Steven Walker who may be contacted via the telephone numbers and email details supplied above.

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically.

This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies.

Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Find out more about how we use cookies here.

We do not distribute, sell or rent any of your information to any third party for any reason. We will make your details available to Examination Authorities for the purposes of registering you on your course(s) and examinations.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.
  • To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Storing Your Personal Data

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who works for us or for one of our suppliers.

For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing.

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We will never disclose your personal information to third parties unless:

  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us